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Cardiff University Additonal Resources

Get Additional Support Now! 
 

The following are support options that are specifically available for Cardiff University Students or Students located in Wales. 

 

C.A.L.L

Mental health helpline for Wales. Community advice and listening.

0800 132737 or text help to 81066

 

Staying Safe from Suicidal Thoughts

https://www.stayingsafe.net/ 

 

Samaritans Welsh Language Line

0300 123 3011 (from 7pm - 11pm only, 7 days a week) Text:  07725 909090. 

 

Talk To Me Too Suicide and Self-Harm prevention in Wales

http://www.talktometoo.wales/ 

 

National Hate Crime Report and Support Centre

Victim Support run the National Hate Crime Report and Support Centre which provides free and confidential emotional and practical support to victims of Hate Crime. This covers anyone who feels like they have been targeted because of their race, faith, sexual orientation, gender identity or disability. Additionally they are a third party reporting centre, meaning you can report hate crimes to them and have the right to remain anonymous. You do not have to report the incident to the police to receive support from them and they can report these incidents to the police on your behalf if needed. 

Website: www.reporthate.victimsupport.org.uk 

 Helpline: 0300 3031 982 

 Email: Hate.CrimeWales@victimsupport.org.uk 

 

Live Fear Free

The Live Fear Free Helpline, delivered by Welsh Women’s Aid, is a national confidential, free phone support and information service for anyone experiencing sexual violence, domestic abuse or other forms of violence against women, or for anyone wanting more information on available support services. Open 24 hours, 365 days a year. 

Website: http://livefearfree.gov.wales/   

Helpline: 0808 8010 800 

 

Sexual Assault Referral Centre (SARC) 

Ynys Saff Sexual Assault Referral Centre (SARC) is based in the centre of Cardiff and offers a service for those who live in or have experienced an incident within the Cardiff and Vale of Glamorgan. Opening Hours: Monday to Friday, 09:00-17:00 (excluding Bank Holidays). 

Website: http://www.cardiffandvaleuhb.wales.nhs.uk/sexual-assault-cardiff  

Contact Number: 029 2033 5795 

 

Bright Sky Phone App

Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or for those concerned about someone they know. Bright Sky can also be used by practitioners and other employers to learn more and provide support. 

 

Galop: The National LGBT Domestic Abuse Helpline

A national charity that provides support for lesbian, gay, bisexual and trans–people experiencing relationship abuse, including a national helpline. 

Website: www.galop.org.uk 

 Helpline: 0800 999 5428/ 0300 999 5428 

 Email: help@galop.org.uk  

 Live Webchat: www.galop.org.uk/domesticabuse 

 

Sexual Health Clinic

Website: http://www.cardiffandvaleuhb.wales.nhs.uk/sitesplus/documents/1143/ClinicList-leaflet-CRI%20Updated%20November%202018%20%28002%29.pdf 

Address: CRI, Longcross Street, Cardiff, CF24 0SZ 

Telephone: 029 2033 5208 

 

RISE

The RISE service supports women affected by violence and abuse by a partner, ex-partner or family member. They offer a full range of support services including 24/7 crisis support and community support. 

Website: https://rise-cardiff.cymru/ 

Helpline: 02920 460566 

 

BAWSO

BAWSO is an all Wales provider delivering specialist services to people from black and ethnic minority backgrounds who are affected by domestic abuse and other forms of abuse, including Female Genital Mutilation (FGM), forced marriage, human trafficking/slavery & prostitution. 

Website: www.bawso.org.uk 

Helpline: 0800 731 8147 

 

Taith 

is a drugs and alcohol support service which offers  advice and support to students who may be unsure of their needs to make informed decisions about changing their substance use. 

On the first Tuesday of every month in term-time, Taith will offer one-to-one sessions at 50 Park Place to provide confidential, specialised support, advice and information in a safe place. Bookable through the student intranet 

https://intranet.cardiff.ac.uk/students/health-and-wellbeing/specialist-counselling-support/other-sources-of-support 

Taith also operate a drop in service at 7 St Andrews Place, Cardiff, CF10 3BE. This is available Monday, Tuesday and Thursday during the hours of 09:00-15:00. 

If you would like to get advice or find out more about the work of Taith you can call 0300 300 7000 (option 1) or email taith@cgl.org.uk 

 

Mental health support outside the University: 

  • Mind 

  • Cruse 

  • Samaritans 

  • BACP find a therapist 

  • Counselling directory 

 

Problem Gambling

Ara Gambling Services is a trusted partner of GamCare and is a specialised counselling service, supporting those who have a problem with gambling and significant others that may be affected as a result. You can book in to see someone on a Tuesday evening in 50 Park Place or you can call. 

+44 (0)11 7930 0282, email kcreception@recovery4all.co.uk or visit our website. 

If you require immediate assistance, call the GamCare National Helpline on +44 (0)80 8802 0133 (free phone). 

 

Support if you are a young single parent 

 

The Advice and Money team provide a lot of financial advice/support to student parents. 

Within Cardiff, Barnardo’s have a few schemes whereby they support young parents/families, providing 1-2-1 support as well as courses, groups and housing - this may be something which we can refer single parents to for more information/to access support. 


There is also a charity called Gingerbread, registered in England and Wales, which specifically supports single parents. 

 

Cardiff Mind:  

http://www.cardiffmind.org/ or call  02920402040 

 

LGBT Cymru helpline:  

http://www.lgbtcymruhelpline.org.uk/ 

 

NHS Direct for WALES: 0845 46 47